7 Basic Content Tips for Small Business Web Sites
Putting together compelling content is challenging for the typical small business owner, but providing great content gets you noticed in search results and helps visitors establish a relationship with you. Avoid marketing hype and provide your visitors with information that is timely, useful, and helps build trust. Whatever you provide make it original and fun.
Here are some basics to get you going:
1. Publish Helpful Information
Provide your visitor with information that educates them about your product or service. For example as a web developer I work with small businesses that often have very little experience using the web to promote themselves. Visitors to my web site gain value when my content helps them better understand the process of creating and managing an online presence. I write articles that explain basic concepts of web marketing and highlight important technical aspects of the process.
2. Use Rich Content
These days broadband Internet connections are ubiquitous and most computer users have the capability to access and inexpensively create rich content like audio files or videos. If it is possible you may want to consider providing your content in one of these more engaging formats.
3. Establish Your Identity
New visitors to your site need to know what you are about right away. Describe your business as concisely as possible. If you have been in business for a number of years you may want to include a brief history of your company. Talk specifically about what you do and how your visitor will benefit.
4. Showcase Your Work
Most businesses have some type of portfolio. This may include photographs of work completed and testimonials from satisfied customers. If you don't have any material already available make it a point to begin gathering the information. Consider professional photography for your portfolio shots.
5. Communicate Your Brand
If you have an established business you most likely already have business cards and stationary that contains a logo. Provide the computer files for the logo and other art work to your web developer. You may need to contact the graphic designer or printer to get the files. Photoshop psd files are usually the most useful. If you don't have a logo your website developer can most likely help you find a resource to create the artwork or he may be able to create this for you.
6. Prominently Display Contact Information
This is very basic, but indispensable to building trust. Include locations, phone numbers, and email. If you have a bricks and mortar operation you should also include hours of operation. You may also consider creating one or more contact forms which allow you to gather specific information from your site visitor. This can help you qualify leads you get from your web site.
7. Organize It
Provide information that helps the developer organize the work in a way that makes sense. You should provide any information that can help categorize the material and that can be used to generate descriptive copy. If your web developer doesn't provide the service consider using a professional copy writer to generate the text.
- Tom Nicolosi's blog
- Login to post comments
Web Hosting and
Domain Names
Web Hosting, Domain Names, and related products are available from our partner site SmallBiz-Web.
Recent Blog Posts
- How to Integrate Windows Live Writer with a Drupal Blog
- Taxonomy is an Easy and Flexible Way to Organize Content in Drupal
- Use a Content Management System (CMS) for Your Website
- 7 Basic Content Tips for Small Business Web Sites
- Essential Free Software for Small Business
- Free as in "Free Speech"
- Maintaining Consistent and Relevant Page Addresses
- Basics of Google Analytics (Video)
- Setting Up The New Site
Twitter Updates
- Paths in the css file for jquery.fancybox need to be absolute to work for iframes in IE. Messy problem: http://ow.ly/2wjkj
- Using css style properties with #umbraco in the rich text editor is simple, but the instruction video http://ow.ly/2oNtl is misleading.
- @meaganfisher Make Your Mockup in Markup - http://ow.ly/2ojKP - Great idea. Been doing this partially for a while. Like it!
- CSS 2.1 doesn't validate :last-child. OK. Use jQuery addClass('last'). Whatever...
- @ABomb88 Thanks for the note. Windows Live Writer worked great out of the box on #Drupal. Nice product.

